Conversational AI

Revolutionize your customer engagement strategy with our
conversational AI tools, engineered to deliver personalized
and contextually-relevant interactions at scale.

Get the edge of intelligent communication with our Conversational AI services

Bring machine intelligence into your communication, support and collaborative processes through our 360-degree Conversational AI services.

Intelligent Customer Support Chatbot

Allow us to streamline your customer support communication with proactive, audience-specific query handling capabilities We help you automate your customer support and ensure customer satisfaction through personalized natural language communication.

We ensure highly domain-specific customer support experience with a consistent focus on delivering human-like and context-aware communication.

Virtual Assistant for Seamless Customer Journey

Make your customer journey effortless and seamlessly aligned with their needs through intelligent domain-specific Virtual Assistant (VA) solutions to offer intuitive help in the customer journey across your applications.
We develop highly process-specific, type and voice input enabled smart assistants that enhance the customer journey through any application or digital interface.

Knowledge Chatbots for Query Handling

Establish your thought leadership by making people well-informed through powerful domain-specific knowledge chatbots. We build industry-specific knowledge chatbots to address customer queries in natural language with the latest information and know-how.
We build knowledge chatbots powered by the latest knowledge and know-how to give satisfactory and instant replies to any user query by using natural business-specific lingo.

Enterprise Chatbot for Intelligent Business Process Automation

Leverage enterprise chatbot to streamline collaborative business operations, processes and last-mile customer communication. We develop custom enterprise chatbots and virtual assistants to streamline business communication, team collaboration ensuring optimum resource utilization, process alignment, and cost savings.

Whether for automating collaboration within the organisation or enhancing customer support experience, we cater to every enterprise chatbot need irrespective of the niche.

A quick glimpse into our Conversational AI solutions

We have created Conversational AI solutions that address specific business problems for different industry niches

eCAI

eCAI by WalkingTree is an enterprise conversational AI solution that utilizes GPT-3's advanced natural language processing algorithms to provide businesses a powerful platform for delivering responsive and effective customer service.

CGS Solution

For a leading software development company in North America we have improved their existing decision-tree based chatbot to facilitate natural language communication and answering capabilities by using fine-tuned GPT3 and text analysis.

Conversational Alliance App

We have developed a touchless conversational AI application for an aftermarket auto parts manufacturer to enable mechanics and technicians to interact with the system and get information without leaving their work area.

DDO VoiceBot

We have developed an application and implemented a WMS solution to help warehouse managers efficiently deal with order management, incoming sales orders, human resources, and other aspects of the warehouse management system resulting in a smooth, efficient process and stellar customer service.

TECHSTACK

Why WalkingTree for Conversational AI Development ?

At WalkingTree, our Chatbot Development services allow organizations and businesses to leverage the power of smart and intelligent machine communication for ensuring satisfactory customer support and enhanced business conversion.

We build chatbots with intelligent capabilities of generating text and speech communication in natural language.

Our conversational AI chatbots and smart virtual assistants are developed with domain focus to cater to the business-specific needs.

Over the years our AI chatbots capable of natural language communication have helped many companies facilitating smart customer support.

Recent Blogs
Latest Know-how, Insights, Industry Trends and Expert Knowledge on Conversational AI

How Does Conversational AI Address the Limitations of Insurance Support Chatbots?

Insurance demands personalization more than any other financial domain since the risks covered by insurance policies depend on a plethora of customer-specific or object-specific factors. Just because insurance is such a hyper-personalized domain, one-on-one communication, and individual risk and requirement assessment play such an important role for insurance products and the customer experience.

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Conversational AI: Exploring the Use Cases to Improve Experience of Insurance Customers

We discussed the shortcomings of traditional chatbots used by insurance companies and the way conversational AI can address these limitations. It is evident from several use cases of conversational AI in the insurance sector that it has extended the scope of automated customer support and improved the quality of customer interactions.

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Architecture Best Practices for Conversational AI

The enhanced customer support experience that started with Chatbots is now being slowly taken over by the more proficient and interactive conversational AI with its ability to communicate in natural language and with personalized flair. Traditional rule-based chatbots are still popular for customer support automation but AI-based data models brought a whole lot of new value propositions for them.

Learn more

Do You Want Conversational AI as a Foundation of Your
AI-Driven Offerings?

Bring AI edge to your communication

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